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Syndicate Hub LLC ยท Member support

Membership & billing help

Find your next step for missing access, a cancellation request, or an unfamiliar charge. Keep your account details private while we help.

Paid, but access is missing?

Sign in with the account used for your purchase. Open your profile and refresh membership access. If verification is unavailable, stay signed in and try again later. Avoid purchasing again to fix missing access.

Email support: Paid, but access is missing?

Cancellation or refund request

Use the subscription-management option on your original receipt, if available, or contact support. Include the receipt or order reference, purchase date and the request you want us to review. Opening an email draft does not submit or complete a cancellation or refund.

Email support: Cancellation or refund request

An unrecognized charge

Contact support with the charge date, amount, currency and statement description. You may also contact your card issuer promptly. You do not need to wait for our response to exercise your rights with your bank or payment provider.

Email support: An unrecognized charge

What to expect

Support reviews the available transaction and account details and may ask for limited information to locate the purchase. Refund eligibility and cancellation effects depend on the purchase terms and applicable law. This page does not guarantee a refund, a response deadline, or restoration of access.

Deleting the app does not cancel a subscription. Account deletion and payment requests are separate: confirm your subscription status with the payment provider or support. Nothing here limits mandatory consumer rights.